3. Privacy Policy

This Privacy Policy explains how ulondad.shop collects, uses, stores, and protects the personal data of website users and customers, in compliance with the General Data Protection Regulation (GDPR) EU 2016/679 and the French Data Protection Act No. 78-17 of January 6, 1978.

1. Data Controller

The data controller responsible for personal data processing is ulondad.shop. For all personal data-related requests, please contact us via email at help@tuoosd.shop.

2. Collected Data

We only collect data necessary for website operation and order processing, including your first name, last name, full shipping address, email address, phone number, payment information, and order history on our website. We do not collect any sensitive personal data without your explicit consent.

3. Data Usage

Your personal data is exclusively used for validating and processing orders, arranging product delivery, managing customer service, processing return and refund requests, sending order confirmations and shipping updates, and fulfilling our legal and tax obligations.

4. Data Retention

Your personal data is retained only for the duration required to complete service performance, plus the legal retention period for commercial and tax records in France. Unnecessary data will be securely deleted after the retention period expires.

5. Your GDPR Rights

In accordance with European regulations, you have the right to access, rectify, delete, restrict processing, obtain data portability, and object to data processing. To exercise your rights, simply send a request via email to help@tuoosd.shop.

6. Cookies

Our website uses essential cookies to ensure smooth navigation and checkout processes. No third-party advertising or tracking cookies are used without your prior consent.

7. Data Security

ulondad.shop implements technical and organizational security measures to protect your personal data from unauthorized access, modification, disclosure, or destruction.