4. Terms of Service

These General Terms and Conditions govern the contractual relationship between ulondad.shop and all individual or professional customers who make purchases on our website. All terms comply with the French Consumer Code and European Union commercial laws.

1. Purpose

These terms define the rules for ordering, payment, shipping, returns, and product warranties for all products sold on ulondad.shop. Order confirmation constitutes full and unconditional acceptance of these Terms of Service.

2. Product Specifications & Pricing

All products displayed on the website comply with current French and European quality standards. All prices are listed in Euro (EUR), inclusive of all taxes. Free shipping is provided for all orders with no minimum purchase requirement.

3. Order Process

Customers select products, update their shopping cart, fill in accurate shipping information, and complete payment. An order is officially confirmed after successful payment verification. An official order confirmation email will be automatically sent to the customer’s registered email address.

4. Payment Terms

All payments are processed through secure payment methods provided on the website. Customers confirm that they have full authorization to use the selected payment method. ulondad.shop reserves the right to cancel any order with failed payment, suspected fraud, or abnormal transaction activity.

5. Shipping Terms

All orders qualify for free shipping. The standard delivery time is 15 to 20 business days from the official order confirmation date, excluding weekends and public holidays. All delivery times are estimated. We are not liable for delays caused by carrier logistics or customs procedures beyond our control.

6. Withdrawal & Return Rights

Customers have a 14-calendar-day withdrawal period after receiving their order. Detailed return and refund rules are specified in our independent Return & Refund Policy published on our website.

7. Legal Warranty

All products sold on our website are covered by the legal conformity warranty and hidden defect warranty, in accordance with Article L217-1 and subsequent provisions of the French Consumer Code.

8. Policy Modification

ulondad.shop reserves the right to modify these Terms of Service at any time. The valid terms applicable to your order are those in effect on the date of order confirmation.